STEP 1 .

   Contact Us and Send the Image to Be Customized

The first step you take is always the most important one. You can contact us by Live Chat, email or phone. You can also start from the Online Customization Process button. Explain any details of the artworks that are not obvious. The representative will need information such as colors, sizes and materials to be used. The website (Iron-On Materials) will help with some of the details.

STEP 2

Receive Layout & Quote

Your exclusive designer, will create a layout of your artwork using the provided information. The layout with a price quote will be sent promptly.

STEP 3

    Confirm Your Order

If the original layout needs any type of changes, communicate with your sales rep. There are no design fees for the changes before payment. Once the design is finished and a final layout and price are known, an invoice will be sent to you. Read it carefully before paying! Once payment is made, production begins and no changes are permitted.

STEP 4

    Payment & Production

There are several ways to make payment: Paypal, Credit Card, T/T and E-checks. The factory has over 100 skilled workers supervised by a quality control staff. The goal is to rapidly, but accurately, produce your layout using only products with consistent colors and strong adhesive characteristics. All products used are professionally laboratory tested for lead content, adhesion capability and washing durability. Normally it takes 2 to 3 business days to produce an order.

STEP 5

    Delivery and Receiving

Usually we ship goods by DHL or UPS. Also we welcome your specific shipping requirement. It takes 2-3 business days to ship your goods from us to you. Once the goods are shipped, we’ll send you the tracking number at once.
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